Delete your PhonicsManila account

PhonicsManila accounts are deleted from the PhonicsManila app and school platform, not from this website. The up-to-date version of this page is at app.phonicsmanila.com/legal/account-deletion.

How to ask

• In the PhonicsManila app: open My Profile and choose Request account deletion.
• On the web: open your school's PhonicsManila address, sign in, open My Profile and choose Request account deletion.
• If you can't sign in, ask your school to contact PhonicsManila for you.

What happens next

We e-mail you to confirm the request and delete your account within 30 days. We e-mail you again when it's done. Until then you can keep using PhonicsManila.

What is deleted

Your account and the ways you sign in (your password and any connected sign-in services), your name, e-mail address and phone number, your roles and your place in every school, your links to students, and our copies of the e-mails we sent you (we keep only a record of the last one, which tells you it's done).

If you teach, also your payout accounts. Your weekly classes and availability end, and so do any class rates set for you alone.

What stays

Records your school keeps about its students belong to the school and stay with it. So do its records of classes, payments and pay: a teacher's classes and payslips, and the payments a parent made, keep the name they were recorded with, and a payout the masked account it was paid into (such as GCash ····4567), since the school needs them for its accounts.

A log of account events is kept for security; after deletion it holds no name or e-mail address.